Legal
Privacy policy
How we handle the information you send us when you ask for a quote or make a booking.
Last updated: 2026-11-12
Who we are
Julie's Hometown is a private car service based in Shanghai, China, operated by Shanghai Aosong Car Rental Co., Ltd.. For any question about this policy, contact hello@julieshometown.com.
What we collect
When you send an enquiry we receive the details you choose to give us: your name, email address, phone or WhatsApp number, travel dates, flight number, group size, itinerary and any notes you add. We do not ask for passport or payment card details through the website form.
How we use it
We use this information only to prepare a quote, plan and deliver your booking, contact you about changes, and keep records required for accounting and legal compliance. We do not sell your data or use it for unrelated marketing.
Who we share it with
Your itinerary is shared with the driver assigned to your booking and, where applicable, with a payment processor or booking partner needed to complete the service. Our website form is delivered by a third-party form service; please review its own terms before submitting sensitive information.
How long we keep it
Enquiry and booking records are kept for the period required by accounting and tax rules, then deleted or anonymised.
Cookies and analytics
This site may use analytics cookies to understand which pages visitors read. You can disable cookies in your browser without affecting your ability to contact us.
Your rights
You can ask us to correct or delete the personal information we hold about you, or to send you a copy of it. Email hello@julieshometown.com and we will respond promptly.
Changes
We may update this policy from time to time. The date at the top always shows the current version.